Ed Mitchell over at Platform Neutral picks up on the issue of Return on Investment (ROI) for on-line communities, quite rightly identifying this as growing topic for debate and argument over the coming months. In Ed’s words: "ROI for ‘communities’ is going to appear on our horizons for proper this year. We will have the debate from the sponsors asking if it’s worth it, and another one about which way around it should be – ie: ROI for whom? The … Continue reading Measuring the value of communities of practice